Terms and Conditions

OVERVIEW

This agreement applies as between you, the User of this Web Site and Powers Candles, the owner of this Web Site. Your agreement to comply with & be bound by these Terms & Conditions is deemed to occur upon your first use of the Web Site. If you do not agree to be bound by these Terms & Conditions, you should stop using the Web Site immediately. No part of this Web Site is intended to constitute a contractual offer capable of acceptance. Your order constitutes a contractual offer & our acceptance of that offer is deemed to occur upon our sending a dispatch email to you indicating that your order has been fulfilled & is on its way to you.

Our store is hosted by Go Daddy. They provide us with the online e-commerce platform that allows us to sell our products & services to you.

DEFINITIONS & INTERPRETATIONS
In this Policy the following terms shall have the following meanings:

• “Account” means collectively the personal information AND credentials used by Users to access content and / or any communications System on the Web Site;
• “Carrier” means any third party responsible for transporting purchased Goods from our Premises to customers;
• “Content” means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Web Site;
• “Goods” means any products that Powers Candles advertises and / or makes available for sale through this Web Site;
• "Powers Candles" means Powers Candles. sales@powerscandles.co.uk
• “Service” means collectively any online facilities, tools, services or information that Powers Candles makes available through the Web Site either now or in the future;
• “Payment Information” means any details required for the purchase of Goods from this Web Site. This includes, but is not limited to, credit / debit card numbers, bank account numbers and sort codes;
• “Purchase Information” means collectively any orders, invoices, dispatch notes, receipts or similar that may be in hard copy or electronic form;
• “Premises” Means our place of business located in Storrington, West Sussex.
• “System” means any online communications infrastructure that Powers Candles makes available through the Web Site either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities and email links;
• “User” / “Users” means any third party that accesses the Web Site and is not employed by Powers Candles and acting in the course of their employment;
• “Web Site” means the website that you are currently using (www.powerscandles.co.uk) and any sub-domains of this site unless expressly excluded by their own terms and conditions.

CUSTOMER RESTRICTIONS
Age Restrictions
Persons under the age of 18 should use this Web Site only with the supervision of an Adult. Payment Information must be provided by or with the permission of an Adult.
Business Customers
These Terms and Conditions do not apply to customers buying Goods in the course of business. Business customers should make contact directly by emailing sales@powerscandles.co.uk
International Customers
Unfortunately at this time, Powers Candles does not supply to International customers.
Use of Communications Facilities
When using the Web Site you should do so in accordance with the following rules:
• You must not use obscene or vulgar language;
• You must not submit Content that is unlawful or otherwise objectionable. This includes, but is not limited to, Content that is abusive, threatening, harassing, defamatory, ageist, sexist or racist;
• You must not submit Content that is intended to promote or incite violence;
• It is advised that submissions are made using the English language as we are unable to respond to enquiries submitted in any other languages;
• The means by which you identify yourself must not violate these terms of use or any applicable laws;
• You must not impersonate other people, particularly employees and representatives of Powers Candles or our affiliates; and
• You must not use our System for unauthorised mass-communication such as “spam” or “junk mail”. You acknowledge that Powers Candles reserves the right to monitor any and all communications made to us or using our System.

INTELLECTUAL PROPERTY & WEBSITE LINKS
Intellectual Property
Subject to the exceptions as stated in these Terms and Conditions, all Content included on the Web Site, unless uploaded by Users, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software is the property of Powers Candles, our affiliates or other relevant third parties. By continuing to use the Web Site you acknowledge that such material is protected by applicable United Kingdom and International intellectual property and other laws.
Subject to the “Fair Use of Intellectual Property” Clause you may not reproduce, copy, distribute, store or in any other fashion re-use material from the Web Site unless otherwise indicated on the Web Site or unless given express written permission to do so by Powers Candles.
Third Party Intellectual Property
Unless otherwise expressly indicated, all Intellectual Property rights including, but not limited to, Copyright and Trademarks, in product images and descriptions belong to Powers Candles. You may not reproduce, copy, distribute, store or in any other fashion re-use such material unless otherwise indicated on the Web Site or unless given express written permission to do so by the relevant manufacturer or supplier.
Fair Use of Intellectual Property
Material from the Web Site may be re-used without written permission where any of the exceptions detailed in Chapter III of the Copyright Designs and Patents Act 1988 apply.
Links to Other Web Sites
This Web Site may contain links to other sites. Unless expressly stated, these sites are not under the control of Powers Candles or that of our affiliates. We assume no responsibility for the content of such web sites and disclaim liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to another site on this Web Site does not imply any endorsement of the sites themselves or of those in control of them.
Links to this Web Site
Those wishing to place a link to this Web Site on other sites may do so only to the home page of the site www.powerscandles.co.uk without prior permission. Deep linking (i.e. links to specific pages within the site) requires the express permission of Powers Candles. To find out more please contact us by email at sales@powerscandles.co.uk. 

GOODS, PRICING & AVAILABILITY - DELIVERY & RETURNS
Goods, Pricing and Availability
Whilst every effort has been made to ensure that all graphical representations and descriptions of Goods available from Powers Candles correspond to the actual Goods, Powers Candles is not responsible for any variations from these descriptions. This does not exclude our liability for mistakes due to negligence on our part and refers only to variations of the correct Goods, not different Goods altogether.
Powers Candles does not represent or warrant that such Goods will be available. Stock indications are not provided on the Web Site.
All pricing information on the Web Site is correct at the time of going online. Powers Candles reserves the right to change prices and alter or remove any special offers from time to time and as necessary.
All pricing information is reviewed and updated periodically.
In the event that prices are changed during the period between an order being placed for Goods and Powers Candles processing that order and taking payment, you will be contacted prior to your order being processed with details of the new price.
All prices on the Web Site include VAT.
Delivery

UK Mainland Delivery - Delivery should be 3-5 working days from point of order. We aim to dispatch all orders within 3 working days of receiving them and orders may take up to 5 working days for delivery. Please note that we are not open on weekends or public holidays.
Your order will be delivered by courier or Royal Mail. Depending of the information you supply the courier  may use your mobile number or landline to send you text alerts or automated telephone call, to advise day and time of your delivery. They may also email you a tracking number which you can track your parcel using the couriers website. This is a service that some couriers provide and which we feel is of benefit to you but do not have any control over.
Our standard UK Mainland delivery cost is £3.95. This is subject to change at any time.
Surcharges may be applied for items that are particularly large or heavy and if any such surcharges apply you will be notified and your order will not be processed until you accept those charges.

Returns
Please see our return and refund policy for more information.

DISCOUNT CODE TERMS AND CONDITIONS
By taking advantage of any discount code you agree to these terms:
• You will receive the appropriate discount code off purchases when applying the voucher code to the basket.
• Postage and packaging costs are charged at full price and not included in any offer.
• There is no cash alternative.
• The discount code will only apply in the predetermined period.
• All orders are subject to acceptance and any improper use of the discount may result in the cancellation of your order.
• All orders are subject to availability.
• The discount codes cannot be used in conjunction with any other code or offers.
• Price’s Candles reserves the right to withdraw, amend or extend discount codes or offers at any time, without prior notice.

PRIVACY, DISCLAIMERS & LIMITATIONS OF LIABILITY
Privacy
Use of the Web Site is also governed by our privacy policy which is incorporated into these terms and conditions by this reference.
Powers Candles makes no warranty or representation that the Web Site will meet your requirements, that it will be of satisfactory quality, that it will be fit for a particular purpose, that the information provided will be accurate. We make no guarantee of any specific results from the use of our Services. No part of this Web Site is intended to constitute advice and the Content of this Web Site should not be relied upon when making any decisions or taking any action of any kind. No part of this Web Site is intended to constitute a contractual offer capable of acceptance.
Changes to the Service and these Terms and Conditions
Powers Candles reserves the right to change the Web Site, its Content or these Terms and Conditions at any time. You will be bound by any changes to the Terms and Conditions from the first time you use the Web Site following the changes. If Powers Candles is required to make any changes to Terms and Conditions relating to sale of Goods by law, these changes will apply automatically to any orders currently pending in addition to any orders placed by you in the future.
Availability of the Web Site
The Service is provided “as is” and on an “as available” basis. We give no warranty that the Service will be free of defects and / or faults. To the maximum extent permitted by the law we provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality. Powers Candles accepts no liability for any disruption or non-availability of the Web Site resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions and censorship.
Limitation of Liability
To the maximum extent permitted by law, Powers Candles accepts no liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special or exemplary damages arising from the use of the Web Site or any information contained therein. Users should be aware that they use the Web Site and its Content at their own risk.
Nothing in these Terms and Conditions excludes or restricts Powers Candles liability for death or personal injury resulting from any negligence or fraud on the part of Powers Candles.
Nothing in these Terms and Conditions excludes or restricts Powers Candles liability for any direct or indirect loss or damage arising out of the incorrect delivery of Goods or out of reliance on incorrect information included on the Web Site.
Whilst every effort has been made to ensure that these terms and conditions adhere strictly with the relevant provisions under consumer rights and sales of goods acts, in the event that any of these terms are found to be unlawful, invalid or otherwise unenforceable, that term is to be deemed severed from these terms and conditions and shall not affect the validity and enforceability of the remaining terms and conditions. This term shall apply only within jurisdictions where a particular term is illegal.
No Waiver
In the event that any party to these Terms and Conditions fails to exercise any right or remedy contained herein, this shall not be construed as a waiver of that right or remedy.
Previous Terms and Conditions
In the event of any conflict between these Terms and Conditions and any prior versions thereof, the provisions of these Terms and Conditions shall prevail unless it is expressly stated otherwise.
Notices
All notices / communications shall be given to us by email to sales@powerscandles.co.uk Such notice will be deemed received 3 days after posting if sent by first class post, the day of sending if the email is received in full on a business day and on the next business day if the email is sent on a weekend or public holiday.
Law and Jurisdiction
These terms and conditions and the relationship between you and Powers Candles shall be governed by and construed in accordance with the Law of England and Wales and Powers Candles and you agree to submit to the exclusive jurisdiction of the Courts of England and Wales.